Privacy Policy

This Privacy Policy (hereinafter referred to as "Policy" or "Privacy Policy") is issued by se999, the operator of the online gaming platform accessible at https://se999.cam (hereinafter referred to as the "Platform", "Website" or "se999"). This Policy describes how se999 collects, uses, stores, shares and protects personal data relating to users of the Platform (hereinafter referred to as "you", "your" or "User").

se999 is primarily an English-language online gaming information and betting platform serving users in Pakistan and other eligible jurisdictions. We take our data protection obligations seriously and are committed to handling your personal data lawfully, transparently and with appropriate security measures in place.

By accessing or using the Platform, registering for an Account or interacting with any service offered by se999, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Policy, you should immediately cease using the Platform and, if applicable, request closure of your Account.

For the purposes of this Privacy Policy, the following definitions shall apply:

• "Account" — the registered personal profile created by a User on the se999 Platform.
• "Cookie" — a small text file placed on your device by the Platform to facilitate functionality, analytics and personalisation.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. For the purposes of this Policy, the Data Controller is se999.
• "Data Processor" — any third party that processes personal data on behalf of se999 under a data processing agreement.
• "Data Subject" — any living natural person whose personal data is processed by se999; in the context of this Policy, typically a registered User.
• "KYC" — Know Your Customer; the identity and address verification procedures applied by se999 to comply with anti-money laundering (AML) obligations.
• "Personal Data" — any information relating to an identified or identifiable natural person, including name, date of birth, email address, IP address, device identifiers and financial information.
• "Processing" — any operation performed on personal data, including collection, recording, storage, retrieval, use, disclosure, erasure or destruction.
• "Sensitive Personal Data" — a sub-category of personal data requiring heightened protection, including health data, financial data, government identification numbers and biometric data.

se999, the operator of https://se999.cam, acts as the Data Controller in respect of personal data collected through the Platform. As Data Controller, se999 is responsible for determining the purposes and means by which your personal data is processed.

se999 does not operate a registered office in Pakistan and does not claim authorisation from any Pakistani government authority, the Pakistan Telecommunication Authority (PTA) or the State Bank of Pakistan in respect of data processing activities. The Platform's data processing activities are governed by the applicable law of the jurisdiction in which se999 holds its operating licence.

se999 collects the following categories of personal data in the course of operating the Platform and providing services to Users:

se999 collects your personal data through the following channels:

5.1 Data You Provide Directly

• Completion of the registration form (name, email, date of birth, address, phone number).
• Submission of KYC documents (government-issued ID, proof of address, payment method verification).
• Communication with our customer support team via live chat or email.
• Completion of responsible gambling forms (deposit limit requests, self-exclusion requests).

5.2 Data Collected Automatically

• Technical data captured via server logs when you access the Platform (IP address, device fingerprint, browser metadata).
• Cookies and similar tracking technologies (see Section 12 — Cookies & Tracking).
• Gaming activity logs generated as you interact with games, sportsbook markets and account features.

5.3 Data from Third Parties

• Identity verification data returned by KYC service providers following document checks.
• Transaction confirmation data received from payment processing partners.
• Fraud and AML screening results from risk management service providers.
• Publicly available data used to verify the accuracy of information you have provided.

se999 processes your personal data on one or more of the following legal bases, in accordance with applicable data protection law:

• Contractual Necessity: Processing is necessary for the performance of the contract between se999 and the User (i.e., account registration, transaction processing, game delivery and customer support).
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including KYC/AML obligations, tax reporting and responsible gambling regulations.
• Legitimate Interests: Processing is necessary for the legitimate interests of se999, including fraud prevention, Platform security, product improvement and responsible gambling monitoring — provided such interests are not overridden by your fundamental rights.
• Consent: Where se999 relies on your consent as the legal basis for processing (such as for optional marketing communications), you may withdraw that consent at any time by contacting our support team or using account preference settings. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.

se999 processes your personal data for the following specific purposes:

1. Account Creation and Management: To register, verify, maintain and close your Account in accordance with our Terms and Conditions.
2. Identity Verification (KYC/AML): To verify your identity, age and source of funds in compliance with anti-money laundering and responsible gambling obligations.
3. Transaction Processing: To process deposits and withdrawals securely, including reconciling payments received from or sent to Pakistani payment rails such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah (cited as payment references only).
4. Platform Operation: To deliver games, sporting odds, live dealer services and all other features of the Platform.
5. Customer Support: To respond to your enquiries, complaints and support requests in English, 24/7.
6. Fraud Prevention and Security: To detect, investigate and prevent fraudulent activity, money laundering, unauthorised account access and other unlawful conduct.
7. Responsible Gambling: To monitor gaming patterns, enforce responsible gambling limits, action self-exclusion requests and protect vulnerable players.
8. Legal Compliance: To meet our obligations under applicable law and to respond to requests from competent authorities.
9. Platform Improvement: To analyse usage patterns, conduct internal research and improve the performance and user experience of the Platform.
10. Marketing Communications (with consent): To send you promotional information about offers, bonuses and new features where you have provided your consent to receive such communications.

se999 does not sell, rent or commercially license your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and proportionate:

• KYC/Identity Verification Providers: Third-party services used to verify your identity and age documentation.
• Payment Processing Partners: Entities involved in processing deposits and withdrawals, including financial technology intermediaries.
• Fraud and Risk Management Providers: Services that help se999 detect and prevent fraudulent activity and money laundering.
• Technology and Hosting Providers: Infrastructure and cloud hosting providers who process data on our behalf under binding data processing agreements.
• Game Content Providers: Third-party game studios and live dealer operators integrated into the Platform who may receive minimal session data necessary to deliver their services.
• Regulatory and Law Enforcement Authorities: Where se999 is required by law, court order or regulatory directive to disclose data to competent authorities.
• Professional Advisers: Lawyers, auditors and other professional advisers bound by confidentiality obligations, where necessary for legal, compliance or financial purposes.

se999 operates internationally and your personal data may be transferred to, and processed in, countries other than your country of residence, including countries outside Pakistan. Where such transfers occur, se999 will ensure that appropriate safeguards are in place to protect your data, which may include:

• Standard Contractual Clauses or equivalent transfer mechanisms approved by the applicable supervisory authority.
• Transfers to jurisdictions assessed by the applicable data protection authority as providing an adequate level of data protection.
• Binding corporate rules or other legally recognised transfer mechanisms.

By using the Platform, you acknowledge and agree that your personal data may be transferred to and processed in jurisdictions outside Pakistan in accordance with the safeguards described above.

se999 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting and regulatory requirements. The following general retention periods apply:

• Account Data: Retained for the duration of your Account and for a period of up to five (5) years following Account closure, or longer where required by applicable AML or tax law.
• KYC / Identity Documents: Retained in accordance with AML retention requirements applicable in the operator's licence jurisdiction, typically five (5) years from the date of verification.
• Transaction Records: Retained for a minimum of five (5) years from the date of transaction, or longer where required by applicable law.
• Support Communications: Retained for three (3) years from the date of the last communication, unless there is an ongoing dispute requiring longer retention.
• Technical / Log Data: Typically retained for up to twelve (12) months from collection, unless required for ongoing fraud investigations.
• Marketing Consent Records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance purposes.

On expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data disposal procedures.

se999 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include, but are not limited to:

• Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and the Platform.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls restricting staff access to personal data on a need-to-know basis.
• Multi-factor authentication for administrative system access.
• Regular security assessments, penetration testing and vulnerability scanning.
• Incident response procedures to detect, report and manage personal data breaches in a timely manner.

se999 uses cookies and similar tracking technologies (collectively, "Cookies") to operate and improve the Platform. The following categories of Cookies may be placed on your device:

12.1 Strictly Necessary Cookies

These Cookies are essential for the Platform to function correctly. They include session management cookies, authentication tokens and security cookies. They cannot be disabled without materially impairing Platform functionality.

12.2 Functional Cookies

These Cookies remember your preferences (such as language settings, login state and display preferences) to provide a more personalised experience.

12.3 Analytics Cookies

These Cookies collect anonymised data about how users interact with the Platform — such as pages visited, time spent and navigation paths — to help se999 understand usage patterns and improve the Platform.

12.4 Marketing Cookies

Where you have provided consent, marketing cookies may be used to present relevant promotional content. You may withdraw consent for marketing cookies at any time through your browser settings or Account preferences.

Most web browsers allow you to control cookie settings via the browser's privacy settings. Disabling certain cookies may affect the functionality of the Platform.

Subject to applicable law and any limitations arising from our legal obligations (including AML/KYC retention requirements), you have the following rights in relation to your personal data:

13.1 How to Exercise Your Rights

To exercise any of the above rights, please contact our customer support team by email at [email protected] (plain text — not a clickable link). We will respond to valid requests within 30 days of receipt. We may request additional information to verify your identity before processing your request.

The se999 Platform is strictly intended for adults aged 18 years and above, or the higher minimum age required by the operator/licence jurisdiction or applicable local law. se999 does not knowingly collect, process or retain personal data from any individual under the applicable minimum age.

If se999 becomes aware that personal data has been submitted by or on behalf of a person below the minimum eligible age, that Account will be immediately closed, the data will be deleted as soon as practicable, and any associated transactions will be reversed in accordance with our Terms and Conditions.

If you believe that a minor may have registered on the Platform, please contact our support team immediately so that we can investigate and take appropriate action.

se999 acknowledges that many of its Users are based in Pakistan. The following notices are provided specifically for Pakistani Users:

15.1 Regulatory Context

se999 does not hold a Pakistani gambling licence and does not claim authorisation from the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, or any provincial authority in respect of its gaming or data processing activities. Pakistani users access the Platform subject to applicable local laws.

15.2 Payment References

References in this Policy to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made solely as familiar Pakistani payment infrastructure references for transaction identification and KYC purposes. They do not imply that these providers endorse, support or affiliate with se999 or gambling activities on the Platform.

15.3 Data Localisation

Pakistan's proposed Personal Data Protection legislation may impose data localisation requirements in the future. se999 will monitor legislative developments and update its data processing practices accordingly. Users should be aware that their data may currently be processed outside Pakistan as described in Section 9 of this Policy.

15.4 City References

References to Pakistani cities — including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — in communications from se999 reflect our Pakistani user base. They do not indicate physical office locations or data centres in those cities.

se999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations or regulatory guidance. Where material changes are made, we will notify registered Users by email, on-site notification or by updating the "Last Updated" date displayed at the top of this Policy.

Your continued use of the Platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with the updated Policy, you should cease use of the Platform and request Account closure.

For any questions, concerns or requests relating to this Privacy Policy or the processing of your personal data, please contact the se999 Data Protection team through our customer support channel. All support is available in English, 24 hours a day, 7 days a week.